Select the item you like, choose the size and color, and click "Add to Cart." Then, follow the instructions to complete your purchase.
Can I modify or cancel my order?
Yes, you can modify or cancel your order within the first 24 hours after placing it. Contact us as soon as possible so we can assist you.
What is the shipping cost?
We offer free shipping within Spain for orders over 150 euros.
How long does it take for my order to arrive?
Domestic shipments take 3 to 7 business days, while international deliveries may take 7 to 15 business days.
What is your return policy?
We accept returns within 60 days of receiving your order, provided that the items are unworn, with tags attached, and in their original packaging.
Exchanges can be made for another item or a store credit.
How do I request an exchange or return?
Contact us via WhatsApp at +34 658128464 or by email at contact@martelkee.com, with your order number and the details of the item you wish to return or exchange.
What are your customer service hours?
Our hours are Monday to Saturday, from 11:00 a.m. to 8:00 p.m. (local time).
How can I contact you?
You can reach us via WhatsApp at +34 658-128-646, send us an email at contact@martelkee.com, or call us at +34 915-998-474.
Do you have special discounts or promotions?
Yes, we regularly offer promotions. Subscribe to our newsletter to stay updated on discounts and special offers.
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